Rock Solid Computer Servicesis an MSP based in Canada that uses CentreStack to share files from servers on-premises.
Rock Solid Computer Services (RSCS) was using their on-premise servers for
client storage needs. Their clients were having difficulty sharing any large or
sensitive files requiring extra security.
A significant portion of RSCS’ clients are in the legal, financial, and insurance
industries and often handle highly sensitive, confidential files. Canadian
companies in these industries fall under regulations requiring assurances that
certain kinds of data never leave national boundaries for storage on servers in
other countries. This meant that any cloud storage on another non-Canadian
company’s server was a non-starter as it would prevent RSCS from being able
to provide the mandated assurances.
RSCS thought they found a strong, potential solution in Anchor, but repeated
difficulties throughout the implementation process made the solution
After their false start with Anchor, RSCS discovered CentreStack.
Implementation of CentreStack’s platform proved to be straight-forward and
RSCS now uses CentreStack as their locally hosted file repository and cloudbased
file sharing solution.
CentreStack is able to leverage RSCS’ own Canadian-based servers for simple
and secure file sharing capabilities, allowing RSCS to delight clients while also
providing the regulatory assurances they need.
The biggest highlight has been the response time. Any time we report
either issues or feature requests, I would say 75% of the time, either the
fix or the feature is added within the week. There are weekly updates;
they are smooth and easy. The response time of the development team
has been astounding.
Owner, Rock Solid Computer Services
CentreStack enables clients to use
their own trusted servers while
leveraging CentreStack software for
easy and secure file sharing.
Owner Dean Bishop acknowledged
regular updates, fixes, and features
as an outstanding aspect of working
with CentreStack's MSP First
Mindset. “Its nice that we don’t have
to compete with CentreStack as a
vendor to our clients,” says Dean.
“They put us, as an MSP, first.”