Computerware's clients were having issues integrating a file synch and share solution into their workflow. The applications they were providing were confusing for their clients and added extra steps to the process of saving and sharing files.
"If you were on your laptop trying to get to the shared documents, they didn't do it with a drive letter, they did it with WebDAV - so you had a separate icon outside of your file storage area you had to click on, and that didn't always connect," said Chip Evans, President of Computerware Inc.
They also had an issue with an important medical industry client who was using SharePoint. The SharePoint software had a new update in which documents started autosaving, without their knowledge. This completely disrupted their workflow and was a cause for lost data.
Computerware switched to CentreStack. For their clients, using CentreStack is much easier, which has reduced the time Computerware spends troubleshooting and problem solving with their previous solutions.
"With CentreStack, when you are saving files on your computer, you don't have to go to any external icon. It is just a letter drive, and looks like it is already part of your computer's file storage. CentreStack is way easier," Chip said.
For their medical industry client who had the SharePoint issue, they switched them over to CentreStack. "Now they use CentreStack as their cloud file server - they have all their data there, that is their file server. Because they are a medical firm, they need their data reliably and quickly, and CentreStack is the perfect solution for them," said Chip.